To prove that Okada Manila is a safe haven, they received its official status as a Sharecare Health Security VERIFIED®. Together with its second Forbes Travel Guide

5-Star Award for offering world-class services and for ensuring the health security of their guests and staff.


This accreditation further verifies that Okada Manila is equipped with comprehensive safety protocols that prevent the spread of infectious

diseases. Guests can stay in the resort with complete confidence, allowing

them to enjoy five-star experiences in the safest possible manner.


Okada Manila remained virus-free by implementing strict safety controls all throughout the property, with the 3T Campaign, “True safe. True clean. True heart.”


NUMBER 1

Thorough disinfection of all areas, deployment of State-of-the-art disinfection robots and electrostatic sprayers. There are also UV lights across the property. Round-the-clock sanitation and antigen testing for guests.



NUMBER 2

Guests and team members enter via designated entrances and go through thermal checks, equipped with disinfection chambers. All parcels, luggage, and delivery items are sanitized in the prescribed entrances.



NUMBER 3

All team members/personnel undergo regular COVID-19 testing. Comprehensive training programs discussing COVID-19 safety protocols are also conducted.




NUMBER 4

Guests and team members are all required to wear face masks and face shields




NUMBER 5

All team members are equipped with appropriate PPEs such as face masks, face shields, UV disinfectant lights, and alcohol corresponding to their duty.




NUMBER 6

Shuttle buses for guests and team members operate on a reduced capacity at 50% or more as required. Enhanced safety procedures are being implemented on valet services




NUMBER 7

Physical distancing is strictly enforced. * Queuing marks and display signs are placed to guarantee these measures are followed.




NUMBER 8

Restaurant tables have been rearranged to have a one-meter radius for spacing.Ready-to-eat food service stations are temporarily discontinued.Guests are provided with sealed, freshly sanitized cutleries and napkin.




NUMBER 9

Cashless transactions is encouraged



NUMBER 10

Okada Manila’s round-the-clock health clinic is available for emergency use. Doctors, nurses, and paramedics are always on-duty in the property, an immediate quarantine area is also available.


Strict safety measures were implemented across the property in full compliance to the guidelines given by the Inter-Agency Task Force (IATF), the Department of Tourism (DOT), the national government, and the local government of Parañaque City.

FREE 5 STAR EXPERIENCE AT OKADA MANILA

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  • Face Mask

  • Face Shield

  • Vitamins and a couple of flu meds, just incase.

  • Thermometer

  • Alcohol-based hand sanitizer (at least 60% alcohol).

  • Water and nonperishable food (in case restaurants and stores are closed or have short hours).

  • Personal items such as pillow covers, blankets, towels and washcloths.

  • Ample supplies of your personal medications.

  • Disinfectant sprays or alcohol-based sanitizer wipes (at least 70% alcohol) for clean-ups along the way and on arrival.

  • Lotion (to prevent dryness from extra handwashing).

  • Diapers or pads (for added peace of mind in case facilities are closed).

  • Plastic bags (for storing or disposing of soiled items).

  • Gloves (for handling soiled items or cleaning).

  • First aid kit with up-to-date supplies.

  • Aromatherapy

  • Patience and flexibility.